Satisfaction Survey: Results are here

Our most recent client satisfaction survey started in late October and while it was supposed to last for a week, the staggering number of replies coming in convinced us to keep it running for another week. In the end, hundreds of Ed-admin users from all over the world participated in this survey. First and foremost, we would like to thank you for taking the time to complete this survey. We truly value the information you have provided. Your responses will be instrumental in helping us improve Ed-admin to be the best solution for everyone in the education sector.

Something to be proud of!

The result of the survey is positive across the board and extremely encouraging for us here in Ed-admin. It helps us realize we are moving in the right direction and motivates us to provide even better services for you.

We are already responding to your suggestions

We have started analysing the result of the survey and incorporating your suggestions and comments into our roadmap. The following is a list of your most common requests and how we are going to address them in near future.

1. A more modern UI

We have been working on improving our interface for a while now and we are happy to let you know that Ed-admin is going to get a new look very soon. More modern and more user-friendly.
Let’s sneak a peak at the new UI:

2. Ed-admin is going to be faster

We are moving to AWS T4G servers which are faster and are also optimising the Ed-admin code as well as moving certain intensive functions, like Results Analysis, off the application server to speed it up. You can expect a faster Ed-admin during the course of next year.

3. More video guides are coming

Helping Ed-admin users to have a smooth and frictionless experience with the software has been our priority from the start.

Video guides are effective means to help you better understand Ed-admin’s functionalities. We are happy to let you know that currently, you can find more than 30 embedded video guides, and 50 more are being developed and will be released in the following months.

And the winner is…

We have promised a 10,000 SMS package to one lucky participant and their institution.
The winner is Sheila Neethling from the International School of Cape Town. congratulations to both Sheila and ISCT.

In the end, we would like to thank you again for the time and effort you put into participating in our survey. If you have any questions regarding anything we discussed above, feel free to contact us at info@Ed-admin.com.