Last Updated: 1 June 2026
Ed-admin Pty Ltd, having its headquarters in 11 Sundown Walk, Frankston, VIC 3199, Australia. Our company is committed to our users’ privacy and the compliance of our data processing activities. This Policy is intended to familiarise you with the purpose, type, and extent of the processing of personal data.
Please note that privacy regulations and technology are both constantly evolving, and this Privacy Policy may be revised and updated accordingly. We strongly recommend that you read the full text of this Policy and check for updates regularly. Customers will be notified before any changes to the Privacy Policy or Terms and Conditions are made. We are committed to protecting the integrity of your data, whether related to you personally or to your company, services, or products. In the event of significant changes to this Policy, we may also provide direct notification where required or where we reasonably consider the changes to materially affect you.
Any changes to this Privacy Policy will be binding on users if they continue to use the Platform after such changes take effect. By accessing or using the Platform, whether via a mobile application, our website, or another format, you acknowledge that you accept and consent to the practices and policies outlined in this Privacy Policy.
This privacy policy governs all the manners in which Ed-admin collects personal information directly from you as an individual, whether you are a visitor to our website, a user of Ed-admin software, requesting a demo of our product, or otherwise communicating with us. The way we collect information may vary based on our relationship with you as an individual. Below, we have identified the different relationships we may have with you and our respective use of the information we collect.
The nature of the personal information we collect and how we use it depends on the context in which it is collected. Please refer to the section below that applies to you.
You may visit the Ed-admin website without logging in or providing any personal information.
You may voluntarily provide personal information when you book a demo, subscribe to our services, or otherwise interact with us. This information may include some or all of the following categories of information: Name, Email Address, Organisation, Country and Phone Number.
When you interact with our website, we automatically receive and collect certain information from your device and browser. This includes your IP address, browser type, page visited and the date and time of your visit.
We also collect information about how you use our website, including activity patterns and the number and frequency of visitors to different parts of the site. This helps us improve the performance, functionality and user experience of our services.
We collect and process personal data that you provide voluntarily. We aim to collect only the minimum amount of information necessary to comply with applicable legislation, provide our services, and respond to your enquiries or requests.
In addition to these primary purposes, we may process personal data based on our legitimate interests. This includes improving and developing our services, providing technical support, and maintaining the security of our systems and data.
We use your contact information to communicate with you regarding our services. We may also use cookies and similar technologies to personalise your experience, including delivering relevant advertising and marketing communications based on your preferences. Where required, we rely on your consent for the use of certain cookies. Further information is available in the section titled “Do We Use Cookies?” below.
Yes, we use cookies and similar technologies. A cookie is a small text file that is stored on your computer or mobile device when you visit a website.
We use cookies and log files to collect information about how you interact with our website, including browsing behaviour and preferences. Cookies are stored by the website on your browser, through a web server for the maintenance of the browsing session, by storing the IP address of the user (of their computer) and other possible browsing data.
This allows us to maintain your session, improve website performance, and enhance your overall user experience.
We use cookies necessary to perform essential website functions. For example, they enable core functionality such as saving your language preferences, improving performance, routing traffic between web servers, detecting your screen size, determining loading pages, improving the user experience and measuring the audience. Without these cookies, the website may not function properly.
We use third-party analytics cookies to understand how users interact with our websites in order to improve their performance and functionality. Third-party cookies may develop and improve their products, which they may use on websites that are not operated by Ed-admin or that Ed-admin does not own. For example, they are used to collect information about the pages you visit and the number of clicks you need to complete a task. We use analytics cookies for advertising purposes.
Our third-party partners and we use advertising and marketing cookies to deliver relevant advertisements and measure the effectiveness of our campaigns. These cookies help us understand which advertisements you have seen, which ones you interact with, and whether you take action after viewing an advertisement. They may also be used to customise advertising based on your browsing activity, interests, and interactions across websites and social media platforms.
| Cookie name | Type of cookie | Expiry period | Cookie purpose description | Are we obliged to request for prior consent from you for this cookie? |
| oribi_cookie_test | HTTP, Necessary* | Session | This cookie determines whether the browser accepts cookies | No. |
| tidio_state_a1g21c5ermfmgwlttlsf4t3fzbilk3zl | HTML, Necessary* | Persistent | This cookie is used to determine if the visitor has visited the website before | No. |
| _hjAbsoluteSessionInProgress | HTTP | 1 day | This cookie is used to count how many times a website has been visited by different visitors - this is done by assign in g the visitor an ID, so the visitor does not get registered twice. | Yes. |
| _hjFirstSeen | HTTP | 1 day | This cookie is used to determine if the visitor has visited the website before, or if it is a new visitor on the website | Yes. |
| _hjid | HTML | Persistent | Sets a unique ID for the session. This allows the website to obtain data on visitor behaviour for statistical purposes. | Yes. |
| _hjIncludedInPageviewSample | HTTP | 1 day | Determine if the user's navigation should be registered in a certain statistical place holder. | Yes. |
| _hjRecordingLastActivity | HTML | Session | Sets a unique ID for the session. This allows the website to obtain data on visitor behaviour for statistical purposes. | Yes |
| _hjTLDTest | HTTP | Session | Registers statistical data on users' behaviour on the website. Used for internal analytics by the website operator. | Yes |
| oribi_session | HTTP | 1 day | Collects data on the user’s navigation and behaviour on the website. This is used to compile statistical repo rts and heatmaps for th e w website owner. | Yes |
| _hjRecordingEnabled | HTML | Session | This cookie is used to identify the visitor and optimize ad-relevance by collecting visitor data from multiple websites – this exchange of visitor data is normally provided by a third-party data-centre or ad-exchange. | Yes |
| Collect | Pixel | Session | Used to send data to Google Analytics about the visitor’s device and behaviour. Tracks the visitor across devices and marketing channels. | Yes |
| rc::a, rc::b, rc::c | HTML | Session | This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website. | Yes |
*Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.
You can control or delete cookies if you wish, through the options of your browser. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. Be informed that doing so may prevent you from taking full advantage of the website. For unnecessary cookies, users are provided with an option to accept or reject them.
You may read more information about cookies at https://www.allaboutcookies.org/
If you are a customer of Ed-admin, we provide our products and services directly to your school or school district. In this context, Ed-admin acts as a data controller in relation to the personal information processed in connection with customer accounts.
We collect personal information necessary to provide our educational technology services, as directed by you. The type of information collected depends on the specific product, your requirements, and what is needed to integrate with your systems and to set up and maintain accounts. This may include the following categories of data:
We automatically collect certain device and usage information when you access and use our products and services. This includes information that your browser or mobile application sends during use. This information may include your device identifier, IP address, browser type and configuration, dates and times of access, and cookie data.
Such information is collected to analyse usage patterns, improve the performance and functionality of our products and services, and better meet the needs of our customers and their users.
For absolute clarity, student data and personally identifiable information are not shared with partners for marketing purposes.
We engage third-party companies and individuals to perform services on our behalf and to support the operation of our platform and services. Personal information is shared with these service providers only to the extent necessary for them to perform their functions.
These services may include email delivery, data analytics, payment processing, hosting, maintenance, and technical support.
Access to personal information is provided on a need-to-know basis, and all service providers are held to contractual obligations to protect such information. They are not permitted to use personal information for any purpose other than providing services to Ed-admin.
We use sub-processors to support the delivery of our services.
A list of all sub-processors is published and maintained in this Privacy Policy.
This list includes the name of the sub-processor and its organisation, contact information such as website or email address, the types of personal information processed, the purpose of processing, and the countries where personal information may be stored or processed. This sub-processor list is reviewed and updated regularly to ensure it remains accurate and up to date.
| Sub-Processor Name | Organisation | Contact Information | Data Types Processed | Purpose of Processing | Countries of Processing/Storage |
| Amazon Web Services (AWS) | Amazon Web Services | privacy@amazon.com | Application data, database data, backup data, system data | Cloud infrastructure, hosting, databases, and backups | EU, global |
| Google Workspace | Google Ireland Limited | dpo@google.com | Usernames, email addresses, support-related metadata, document content where applicable | Internal communications, email delivery, notifications, and document storage | Ireland / European Union |
| Cloudflare | Cloudflare Inc. | privacyquestions@cloudflare.com | No personal data processed in DNS-only configuration; limited technical/DNS data only | DNS hosting and resolution for client subdomains | EU, global |
| Webspellchecker | Webspellchecker Ltd | support@webspellchecker.net | Non-sensitive user-submitted text entered into relevant fields | Spell-check functionality; transient processing only, with no data storage | United States |
If Ed-admin, or any part of its business or assets, is acquired, transferred, or enters into bankruptcy or liquidation, personal information may be transferred to a third party as part of that transaction. Any such third party will be required to honour the commitments set out in this Privacy Policy in respect of previously collected personal information. Where required, users will be notified in advance of any such transfer.
In relation to student personal information, Ed-admin acts as a data processor, while the relevant school or school district acts as the data controller. Where a customer of Ed-admin agrees to the provision of products and services, personal information may be provided by the customer or collected from students or parents in connection with those services. Such information is processed solely on behalf of the customer and in accordance with their instructions and the applicable agreement.
All student personal data remains the property of, and is controlled by, the relevant Ed-admin customer (school or school district). A non-exclusive, royalty-free license is granted to Ed-admin to use such data solely for the purpose of providing, maintaining, and supporting the products and services. Student personal data is used only as necessary to deliver the contracted services and is processed strictly in accordance with customer instructions and contractual terms. Student personal data is not used for targeted advertising by Ed-admin or its affiliates.
The school or school district decides how your personal information is used. Ed-admin provides learning and registration products and services to end-users of a school or school district (our customers) as a “data processor". The primary responsibility of a “data controller” lies with the school or school district. This also means that the school or school district’s own privacy statement governs the use of student personal information.
Ed-admin customers decide what information we collect through the Ed-admin products and services and how it is used, and we process that information in accordance with our customers’ instructions and the terms of our contracts.
This section of our Privacy Statement is provided for informational purposes and describes how parent and student personal information is used when Ed-admin products and services are provided through a school or school district.
How that information is used depends on the school or school district, so please consult your institution’s privacy statement.
Information provided to us by a school or school district is used to improve Ed-admin products and services, which integrate with our customers’ systems. The specific data collected from the school or school district varies depending on the Ed-admin product or service, but generally includes, but is not limited to, names, ages, email addresses, student IDs, account credentials, academic records, student records, certain health information maintained in student files, and details about the courses in which a student is enrolled at the time we set up the products. Additionally, we may collect other records as requested by the school or district. Depending on their requests, we may also gather financial information from students and their parents, as provided to us for the purposes of delivering our services. To ensure accuracy, Ed-admin will receive regularly updated information to maintain current account details.
Depending on the Ed-admin products and services used by your school (or your child’s school), we will collect the following data categories directly: name, age, email address, student ID, account credentials, academic records, student records, certain health records, and details about the courses a student is enrolled in when we initially set up the products and services for your institution. Additionally, we may collect other records as requested by the school or school district. If requested by the school or school district, we may also gather financial information from students and their parents in order to provide services. Ed-admin will receive regularly updated information to ensure that account details remain accurate and up to date.
We collect information about your device and usage when you access and use Ed-admin products and services. This includes details that your browser or mobile app sends while you are using it. The data we collect may include your unique device identifier, IP address, browser type and settings, the date and time you use the product or service, and cookie data. We collect this information to improve our products and services, ensuring that they better meet the needs of our customers and their users.
We collect and utilise your information on behalf of your child's school or school district, which serves as the data controller. Our use of this information is in line with our agreement with the school or school district, allowing us to operate, maintain, and provide the features and functionality of the Ed-admin products and services. It is the school or school district that determines how personal information is used.
We share student information in accordance with our agreement with your school or school district. This generally involves sharing information both within and outside of Ed-admin under certain terms. Access to student information within Ed-admin is limited to individuals who have a "need to know" in order to provide and improve Ed-admin products and services. For instance, our technical and client support teams may access personal information when implementing Ed-admin products and services for your school or school district, or when software updates or maintenance are necessary. We also use vendors to assist us in delivering the Ed-admin products and services to you (or to your child) on behalf of our school or school district customers.
When you use the Platform, you may set up your personal profile, send messages, perform searches and queries, and transmit information through various channels, depending on the User Category you are registered within the Platform. Our Platform allows users to set up a user account and profile and navigate within it, and the information we gather from users enables us to provide features, personalise it for users, and improve our Platform.
We also use the Personal Information you provide to respond to your requests for certain information and the Platform, customising your experience, and communicating with you about the Platform.
Use of our Platform requires your email address, and we may send you email communications. Web beacons may also be used in some of our emails to let us know which emails have been opened by recipients, which allows us to gauge the effectiveness of our customer communications.
Ed-admin uses aggregate data to figure out how often users use parts of the Platform so that we can make the Platform appealing and relevant to as many users as possible. As part of our use of information, we may provide aggregate, anonymised information to our partners about how our users use our site.
We display ads for our own products and services on our Platform. Ed-admin may share the Personal Information with our advertising partners to promote Ed-admin or other products. Users may opt out of the sharing of Personal Information with third parties by emailing us at ( put email address).
We may engage third-party companies and individuals to facilitate our services, to assist us in analysing how our website and services are used, and to perform services related to the administration of our service or website (e.g., maintenance, payments, hosting and database management services, website analytics and administration). These third parties may have access to your personal data so that they may perform these tasks on our behalf. They are obligated to comply with our requirements for confidentiality and this Policy, and they may only use your personal data for the specific purposes for which it was provided.
We may also share your information where required under the following circumstances:
We do not knowingly collect any information from children under the age of 16 unless we have received authorisation from an Ed-admin customer (such as a school or school district) for that student to use Ed-admin products and services. This authorisation allows us to collect personal information from students under 16.
If you believe we have inadvertently collected personal information from a child under 16 without proper consent, please contact us at info@ed-admin.com We will take prompt action to delete such information.
We are based in Australia and South Africa. We may disclose personal information to service providers located in Australia, the United States, South Africa, and the European Union for hosting, analytics, AI-assisted processing, and support services.
Where we transfer personal information outside the European Union, we do so in accordance with applicable data protection laws using EU Standard Contractual Clauses or the EU-U.S. Data Privacy Framework, where applicable. Authorised employees or contractors located in these regions may also access your personal information for operational and support purposes.
Your Ed-admin account’s personal information is protected by password security to help keep your data private and secure. Additionally, we implement various technical, administrative, and physical security measures. Our coding practices are designed to prevent attacks on our platform from web browsers and malicious scripts by routing all actions through several permission-verification checks.
To help protect against unauthorised access to your account and personal information, please choose a strong password and limit access to your computer and browser by signing off after you have finished accessing your account.
While Ed-admin aspire to keep your information private, we cannot guarantee complete security. Unauthorised access, hardware or software failures, and other factors may compromise the security of user information.
Ed-admin respects your right to access your Personal Information. You may request all of the Personal Information we have stored about you.
We will retain the personal information we have collected and processed for as long as needed to provide our service to our customers, or as required or permitted under the applicable law. We may further retain and use this personal information as necessary to comply with our legal obligations, maintain accurate accounting, financial, and other operational records, resolve disputes, and enforce our agreements. We have established internal policies for the deletion of data from customer accounts following the termination of a customer’s subscription to the service.
The General Data Protection Regulation grants EU residents several rights regarding their personal data: the right to access, correction, erasure, restriction of processing, objection and data portability, as well as request a copy of their personal data.
You will not be required to pay any fees to access your personal information or to exercise any of your rights. However, we may charge a reasonable fee if your requests are clearly unfounded or excessive. Any questions or requests related to this Policy shall be addressed to info@privacy-officers.eu
If you wish to file a complaint, you can do so with your relevant data protection authority. A list of all EU data protection authorities can be found here:
https://ec.europa.eu/justice/article-29/structure/data-protection-authorities/index_en.HTML
In compliance with the General Data Protection Regulation (GDPR), we have appointed an EU Representative to act on our behalf regarding our obligations under the GDPR. Our EU Representative can be contacted directly for any issues related to the processing of your personal data and/or to exercise your data protection rights.
John Scott Blundell
Balderichgasse 1\1\15, 1170 Vienna, Austria
scott.b@ed-admin.com
+43 660 2100123
Ed-admin Pty Ltd